Frequently Asked Questions
Q. My case has depositions taking place in town, out of state, and overseas. Can we schedule with you for everything?
A. Yes, O’Brien & Levine is your one-stop resource for court reporters, legal videographers, video conferencing, production and delivery of all transcripts, exhibits and video files, and any other court reporting or litigation solutions you require. We provide comprehensive services and 24/7 service to support you wherever your cases take you. In addition to our core services, we also serve as your concierge for scheduling, accommodations, confirmations, interpreters, and other logistics. Throughout the process, you have a single point of contact who is your go-to resource for all your information and logistics – local, nationwide, and worldwide.
Q. If something comes up, can I reach you after hours?
A. Of course! Someone is always on call at O’Brien & Levine. If you any questions or need to schedule, modify, or cancel a service after hours please call our main number: 617.399.0130 or toll free 888.825.3376 and we will assist you.
Q. Sometimes we’re working under an accelerated discovery order and need fast turnaround. Is that something you can accommodate?
A. O’Brien & Levine will provide what you need, when and how you need it, including realtime depositions, roughs, daily copy, expedited final transcripts, exhibits, video files, and more – efficiently distributed to all designated parties.
Q. Do you provide electronic transcripts and exhibits?
A. Yes. Your transcripts and exhibits for depositions, trials, arbitrations, hearings, and audio recordings are consolidated and always available through our secure online repository. In addition to the convenience of 24/7 global access and instant searchability, electronic documentation reduces the accumulation of printed materials.
Electronic formats include:
- Searchable PDF Files, Full and Condensed
- Scanned Exhibits
- Exhibits Linked to Transcripts
- ASCII Files
Let us know if you require a different format and we’ll it add your standing order.
Q. How do I use the repository? Can my associates use it too?
A. The repository is easy to access and boasts the highest industry security available. Each designated team member has a unique individual login which will provide access at anytime, anywhere in the world, from any computer or mobile device. You can save, print, and share transcripts and exhibits. There is no cost to use the repository and documents are archived indefinitely, so if you’re looking for testimony from a deposition taken five years ago, you can retrieve it in minutes.
Q. Mobile device? Really?
A. Sure! Download our free app, O&L Mobile, to access all your transcripts, your deposition calendar, directions to our offices, and connections to our customer service team via your iPhone, iPad, or Android device. We also have some recommendations for other apps that you may find useful.
Q. Sometimes it isn’t practical for my team members and experts to be physically present at a deposition. Can you set us up with videoconferencing or Internet streaming?
A. These options are increasingly popular as a way to reduce travel costs and time out of the office. We bring participants together from remote locations in whatever way works best for you:
- Our main office in Boston offers high-definition videoconferencing and we also coordinate the locations, logistics, and connections with all other remote sites in advance.
- If it’s a challenge for a witness or legal team member to travel to a video conferencing center, we will bring the conferencing center to them via our mobile videoconferencing solution, which provides a secure connection and full tech support from an O&L team member.
- We also coordinate Internet streaming to securely send realtime text and video of the deposition to remote participants who can view it directly on their computer, laptop, or mobile device. Counsel, experts, and support staff can confer through private chat without needing to install any special software.
Q. Can we schedule video depositions?
A. Yes, Our professional, experienced legal videographers will be set-up and ready to go on the record when you are. Our production group can then synchronize the deposition transcript with the video file so that during playback each line scrolls as the witness speaks – capturing demeanor, body language, and tone of voice. In addition to video of deponents, our legal videographers also produce day-in-the-life video and demonstrations of machinery, equipment, medical devices, and other products.
Q. We have a court date. The record will be taken with a recording system, but we prefer a stenographer. Can you help?
A. Yes. You can take us to court. O’Brien & Levine stenographers cover civil trials, hearings, and other proceedings. Working with our team of professionals, you can count on:
Also, if you have an audio file from a matter in court, we also provide transcription and translation services.
Q. Do you provide trial support services?
A. Yes, we have that covered, too. With our Trial Support Services, O&L trial technicians will be at your side with the know-how to help make the most compelling presentation of evidence. They will take care of all the technical and logistical details including:
Q. Evidence is often provided in electronic form. Can we get transcriptions?
A. Yes, we provide transcription services for all legal records, including taped meetings, 911 calls, text message exchanges, and voicemail. The end result is a court-certified document that is easily and conveniently accessible in our secure repository.
Q. Exhibits can be voluminous with costly copying and shipping costs. Is there a better way?
A. Yes, with O’Brien & Levine’s paperless deposition service, you can introduce, mark and circulate exhibits at the deposition electronically, via iPad or notebook, whether in the deposition room or attending a video deposition remotely by videoconference or Internet streaming. Participants retain their own personal, annotated exhibit copies, while maintaining the integrity of all the versions.